I like it, I've been here for 21 yrs and when there's a problem the guy comes and fixes it.
Lupe
September 17, 2024
Be aware that the management does not refund deposits, as they persist in deceptive practices, hoping tenants will eventually abandon their claims. During my absence, they entered my apartment and tampered with my belongings. Upon discovering the presence of my cameras, it was evident that their actions had already been recorded. Despite their obligation to clean air ducts, they neglected this responsibility, leaving me to undertake the task myself. Repeated complaints about Black Vine Weevil infestations were ignored, and no remedial action was taken. Kitchen air and fan filters were found to be heavily soiled with a mixture of grease and dust, which had been painted over. Several windows lack screens, and installing them appears to be a prolonged process. Additionally, water pressure is inadequate, and the pipes and water valves produce disruptive noises at night when neighbors use water. In the morning, tenants may experience sudden scalding in the shower if a neighbor is using water simultaneously. During winter, management advises tenants to leave water running from sinks and tubs to prevent pipe freezing, which increases utility expenses. The monthly charge for cameras is $40. I was charged for electricity and associated fees after establishing a contract with RMP. These charges included a penalty for non-payment, despite my ability to prove that no bills had been received. When I refused to pay the fee, an eviction notice was posted on my door, threatening to remove my belongings if the bill was not settled. I was compelled to pay additional fees as a result. The following month, I was charged again for electricity and a non-payment fee for a bill I never received. This account highlights the numerous issues tenants may face, and I can substantiate these claims. Rent here if you want to live in hell. Last but not least they make me take down the American Flag Response to the owner: Yes, it was presumably a relief to engage in conversation and receive a partial refund after nearly two months of persistent efforts and pressure to recover my money. Despite the eventual resolution, it is noteworthy that this aspect was not acknowledged by your team.
Cat Calancea
September 16, 2024
Be aware that the management does not refund deposits, as they persist in deceptive practices, hoping tenants will eventually abandon their claims. During my absence, they entered my apartment and tampered with my belongings. Upon discovering the presence of my cameras, it was evident that their actions had already been recorded. Despite their obligation to clean air ducts, they neglected this responsibility, leaving me to undertake the task myself. Repeated complaints about Black Vine Weevil infestations were ignored, and no remedial action was taken. Kitchen air and fan filters were found to be heavily soiled with a mixture of grease and dust, which had been painted over. Several windows lack screens, and installing them appears to be a prolonged process. Additionally, water pressure is inadequate, and the pipes and water valves produce disruptive noises at night when neighbors use water. In the morning, tenants may experience sudden scalding in the shower if a neighbor is using water simultaneously. During winter, management advises tenants to leave water running from sinks and tubs to prevent pipe freezing, which increases utility expenses. The monthly charge for cameras is $40. I was charged for electricity and associated fees after establishing a contract with RMP. These charges included a penalty for non-payment, despite my ability to prove that no bills had been received. When I refused to pay the fee, an eviction notice was posted on my door, threatening to remove my belongings if the bill was not settled. I was compelled to pay additional fees as a result. The following month, I was charged again for electricity and a non-payment fee for a bill I never received. This account highlights the numerous issues tenants may face, and I can substantiate these claims. Rent here if you want to live in hell. Last but not least they make me take down the American Flag
Cat Calancea
September 16, 2024
I had a great experience with Cascade Ridge apartments. The team has always been prompt and professional, offering helpful responses to my questions. My transition into the apartment was smooth, thanks to their support. When I encounter an issue with the stove, they replaced it without hesitation, showing their commitment to resident satisfaction. Overall, they made my stay comfortable and pleasant.
Cat Calancea
September 16, 2024
The management is very responsive and organized. The residents here are quiet and respectful. I've really enjoyed living here while enrolled in college.
Lindy Mangrum
September 16, 2024
Pretty good experience
Alison Wilkinson
September 12, 2024
Great but wished it had more amenities
michael mcalister
September 12, 2024
The team at Cascade Ridge is second to none!!! Kaitlynn is extremely organized and is one of the kindest and most helpful person I have met!!! She is always working her hardest to make Cascade Ridge an amazing place to live. Charles has a wealth of knowledge and has tackled large renovation projects flawlessly and always has a positive attitude. You really could not ask for a better team to run this property. It has been a pleasure working with them.
Cory Snow
September 09, 2024
It was a pleasure working with Kaitlynn to view your beautiful complex. She was very helpful in showing us the apartments and explaining the leasing options. I would recommend giving her a call for any questions you may have.
Jean Walker
September 05, 2024
Kaitlynn is so kind. She is the sweetest and easiest to work with. She has helped me out with everything that I have needed!
Amanda DeClerk
September 05, 2024
