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Cascade Ridge UT Logo


4.13

| 108 Reviews


78 East 760 South, Orem UT 84058

(801) 607-2462

http://www.cascaderidgeapts.com



Reviews List

M

I've been living here for about 1 year, and with the new Amy administration, I had many quick and satisfying solutions about some concerns, thank you so much for the help!

Moises Nogales

March 28, 2025

M

Charles is the best part about this place, he’s incredibly helpful and easy to talk to. When he says he’ll do something, he keeps his word. He installed new toilet and water heater for us, and we don’t have to worry about things working or not. Shoutout to Charles!

McKay Hazel

March 10, 2025

L

Such amazing service! My apartment is a little old and it definitely has it’s quirks, but this apartment complex is such a quiet community. The office person, Katelyn handles all of our questions and work orders with so much care. Love it here! We will probably stay here for many years.

Linze Moore

February 28, 2025

J

I’m leaving this review because Charles the maintenance man is great at what he does. He’s a fast worker and always does a thorough job. Every time I have dealt with Charles he has shown me that he goes above and beyond. Not only does he show amazing work ethic, he also demonstrates integrity. He always follows through with what he says. Reliable, trustworthy, genuine and efficient are words to describe Charles. I’m grateful for his service to Cascade!

John Davis

January 23, 2025

J

I’ve been here a few weeks, so far so good!

John Davis

November 19, 2024

D

I received a summons from Cascade Ridge recently, asking for "relief" in the amount of $1000+. Apparently, they had sent a bill via mail, which I never received. Because I didn’t know about these charges, the amount I now owe has doubled due to attorney fees. In today’s digital age, couldn’t they have sent an email or text? A simple notification could have saved both sides time, frustration, and extra costs. If I’d known about the debt, I would have settled it and been on my way, with no need for this escalation. We were likely one of the longest-tenured tenants at Cascade Ridge, having lived here for over 12 years. Over the years, we put up with a lot: mold, insects, leaks, unpleasant smells, aging carpets, thin windows, outdated facilities, and poorly maintained grounds. It’s disappointing to think that despite our long-term tenancy, none of these issues were fully resolved. For example, our carpet, which was old when we moved in, was never replaced. Maintenance fixes were often temporary, and it seemed that improving the overall quality of the units was not a priority. The living location is excellent, and the complex has been one of the more affordable options. However, with the condition of the units and lack of investment in updates, it feels like a missed opportunity to turn this property into a place where long-term tenants feel truly valued. A few basic updates over the years—like replacing worn-out carpets, investing in better windows, or keeping the grounds cleaner—could have gone a long way to make this a much better living experience. I do want to highlight that some aspects of the management were positive. Kaitlynn was friendly, and Dave and the other maintenance guy (sorry, I forgot his name) were always polite and did what they could within their capacity. However, it’s clear that the owner does not prioritize investing in the quality or upkeep of the property. In conclusion, after our move-out, we won’t be returning to Cascade Ridge, nor can I recommend it to anyone I know and care about.

Daniel Monterrosa

November 13, 2024

N

(Translated by Google) The manager was very kind and attentive to our needs. (Original) Muy amable la manayer y son atentos al Atender nuestra necesidad

Noemí Cruz

September 24, 2024

N

(Translated by Google) The morning was very friendly and they are attentive to Meet our need (Original) Muy amable la manayer y son atentos al Atender nuestra necesidad

Noemí Cruz

September 24, 2024

K

I had so many questions. Not only did they answer my questions, they had a great brochure that was extremely helpful. Manager was kind, polite, and exuberant about sharing all her info.

Kiera Bland

September 19, 2024

s

Apartments are nice and the leasing office is a great help when needed.

sam burnside

September 18, 2024

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