I just want to give a shoutout to Charles. He does the maintenance and has been on top of any and all issues! Listens to the issues and will find a resolution, very kind, and just a good person! I always see him smiling and keeps moving forward. Heâs made it easier to be here!
Miranda Groves
December 15, 2025
Iâve loved living here in Cascade Ridge with my son. The prices are relatively affordable compared to other apartments Iâve lived in, and itâs nice and quiet at night. Charles, who handles maintenance, and Steven, the complex manager, have both been amazing whenever Iâve needed help. Charles has even come after hours to fix urgent issues, and Steve has been great at making sure everything runs smoothly and being understanding when things come up that are out of my control. Most recent Steve and Charles both went above and beyond to replace and fix my water heater they were on it without skipping a beat! Overall, a great experience so far! Great apartment complex (would be even better with a dishwasher haha â but you canât have it all). Definitely recommend!
Edgardo Delgado
October 28, 2025
I am just writing to say how amazing Charles is. Charles is the maintenance man and not only is he always around and available, but he is super hard working and super efficient. Not much has gone wrong in the time we've lived here but the few things that have were taken care of same day with no issues. Love that guy, he deserves a raise 100%
Tyler Loutzenhiser
October 08, 2025
My husband and I do not understand the new change with our resident portal. We are fairly new to the complex and Domuso had many options for us to submit our payment. Now with Prisma, Plaid does not partner with our financial institution. Why would you want to change a 4.8(Domuso) portal with a 1.2(Prisma) portal??. Our maintence is a good man. He walks around the complex making us feel safe.
Resident
October 05, 2025
It is a great apartment complex. I do see changes for improvement which is great. However, the new payment portal, I do not like. I wish they remained with Domuso which was easier and more accessible. I'm having a hard time with trying to connect to my bank when it comes to Plaid. Sometimes, it would give me an error message. The fact that I cannot add my account manually sucks.
Honorina A.
October 04, 2025
It is a great apartment complex. I do see changes for improvement which is great. However, the new payment portal, I do not like. I wish they remained with Domuso which was easier and more accessible. I'm having a hard time with trying to connect to my bank when it comes to Plaid. Sometimes, it would give me an error message. The fact that I cannot add my account manually sucks and I feel bad for the elderly resident living across from us because she is facing the same issues with Prisma not being able to connect with hers too and does not support some financial institution. Please go back to Domuso.
Honorina A.
October 04, 2025
The only reason why this complex is great because of Charles, the maintenance guy. He is actually pretty great and it feels safe because he walks around to check up on the community. He deserves a raise. Hopefully he does get one. Every other tenants agree hence why the 5 stars. As for Stephen, meh! Many changes even with the new Prisma portal. I wish they still continued with Domuso which had more accessible options for payment. Price increases, yet their apartments are getting moldy and worned out. For the new tenants, be aware! Time to move out
Javiar K
September 26, 2025
Charles is what is special about this complex. He is always happy to help us and will even go out of his way to help, like reminding me to put on my new registration sticker. It brightens our day to see him walking around the complex with his tools, always helping with any small thing. We feel very safe knowing that he is here and actually cares about us and our safety
Aubrey Gallafent
September 04, 2025
Charles is clutch, looking out for residents and making sure people are taken care of! He makes this place!
McKay Hazel
August 12, 2025
Charles is great, always there to help my grandma. And she's been there forever. Always working, in the hot sun with a smile. Glad he's around to help her. He really is the best at cascade.
Korry Roper
July 30, 2025
